FAQs about Veezi

These frequently asked questions can be sorted by topic so that you can quickly find the answers you need.

Can’t find what you’re looking for? Fill out and submit the contact form and we’ll get back to you as soon as we can. For support matters you can email support@veezi.com

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What type of external internet connection do I need?

A decent internet connection is a vital consideration and is the life-blood of the Veezi experience. You should have broadband (DSL) type connection at a minimum. Avoid internet plans that degrade your performance if you exceed the data limit. To ensure you stay online, consider a secondary or back-up internet connection, i.e a 3G connection. We also recommend you connect your POS work-stations to your router using network cables rather than wireless connections.

Don’t have a back-up internet connection? Don’t worry, Veezi POS does have an offline mode — so you can keep ticketing if the internet does go down.

Related FAQ Categories: Requirements  Setup 
What specification computer do I need to run Veezi Back Office?

Veezi Back Office is web-based and will work on most computers with a modern browser. We recommend the latest versions of Chrome, Firefox or Internet Explorer (Edge).

Related FAQ Categories: Requirements  Hardware 
What specification of machines do I need for POS?

Veezi can work on most existing hardware, get in touch to check compatibility. See our hardware page for terminal, card reader, cash drawer, printer and scanner recommendations. Or get in touch for details about a hardware package from our preferred suppliers.

Related FAQ Categories: Requirements  Hardware 
What kind of ticket printer do you recommend?

Any of the following Epson printers: TMT-20, TMT-81, TMT-88 or TMT-90 USB ticket/receipt printer. Or any of the following Boca printers: Boca Lemur-L, Boca Lemur-R

Related FAQ Categories: Requirements  Hardware 
If we elect to use a card swipe reader, which one do you recommend?

We recommend using a Magtek MagneSafe Mini USB card swipe reader with Keyboard
emulation. 

Related FAQ Categories: Hardware  Requirements 
Which barcode reader do you recommend?

We recommend a modern 2-D scanner such as the Honeywell Voyager 1400g.

Related FAQ Categories: Requirements  Hardware 
Which cash drawer do you recommend?

The MS Cashdrawer SP-103 Cash Drawer with RJ11 Printer connection

Related FAQ Categories: Hardware  Requirements 
Is there a way I can test my internet connection to see if it is fast enough for Veezi?

Yes, make sure you are connected to the internet via the connection you wish to test and then use your browser to navigate to www.speedtest.net. If you have any concerns, send us the results via email, support@veezi.com and we will respond as soon as we can.

Related FAQ Categories: Support  Requirements 
Will Veezi support Virtual Desktop environments?

No, Veezi does not support running POS on VDI (Virtual Desktop Infrastructure) environments. Please contact us if you need to run POS using VDI.

Related FAQ Categories: Requirements