These frequently asked questions can be sorted by topic so that you can quickly find the answers you need.
Can’t find what you’re looking for? Fill out and submit the contact form and we’ll get back to you as soon as we can. For support matters you can email firstname.lastname@example.org
- How does the 30 Day Free Trial work?
Simply register and start using Veezi — no credit card necessary. You will have access to your account for 30 days from the day you sign up. We’ll contact you before the end of your trial so that you can decide to subscribe to Veezi and keep your account open. After the end of the 30 days, you will need to purchase Veezi to continue using it.
If you decide you want to sign up and enter your credit card details before the end of the trial, paid use will only be calculated from the end of the 30 day trial period.
- What does "only pay for what you use" mean?
It means that your monthly subscription fee is calculated based on the level of usage (average number of admits and any additional modules) for each cinema site. It is not based on number of screens, or POS terminals. Please note: there is a minimum monthly account fee that will apply if there are no transactions made in a given month.
- How will I know I have been charged for Veezi?
The name "Vista Entertainment Solutions" will appear on cardholder statements for any transactions through this website. We will also send you a notification via email.
- If I don't sell tickets at a cinema site, will I be charged?
As long as there are no transactions for your cinema during a given month, you will not incur any additional fees on top of the minimum monthly account fee.
- Can I use Veezi if I have more than one cinema?
Yes. With Veezi, you can have one account to manage as many cinemas (sites) as you wish. If Veezi meets your operational needs then you can use it. We recommend that cinemas with average monthly admits above 10,000 or complex food and beverage requirements contact us for pricing and advice.
- Can I use Veezi for a short term seasonal cinema or film festival?
Yes you can, we even have a shopping cart feature to allow moviegoers to buy tickets to multiple sessions online, in one easy transaction. When you have completed your season/festival, you can leave your account running so that all of your data and cinema information will be ready next time you open; this will incur the minimum monthly fee.
- How do I cancel my subscription to Veezi?
Please contact us to cancel your subscription. If you choose to do so, your account will be closed and a summary of the final month's charges will be completed at the end of that month, based on your usage. A final charge will be made to your credit card accordingly. There are no penalty charges for ending your subscription.