We like to dream big; whether it’s dreaming up action for the big screen, brewing big plans, or just thinking about a big bucket of buttery popcorn... We know independents like to dream big too, and that’s why we aim to give you everything you need to make those dreams reality.
We’ve got big plans for 2023 (not the world domination kind, we promise), and we’re excited to show you what’s coming, so let’s stop being tease-y, and dive into the year for Veezi:
Cinema’s Best Friend
There are a lot of awesome things at work here at Veezi, but among the most exciting additions that our experts have been hard at work on, is a brand-new module for Loyalty: Subscriptions.
Subscriptions provides multiple reward tiers for your Loyalty customers, and by providing your loyal moviegoers with a Subscription opportunity you’re building a reliable recurring revenue stream for your cinema.
Just like us, Subscribers are crazy about movies! Your most frequent moviegoers are among the biggest promoters of cinema, coming in regularly and encouraging their friends and family to come along too.
With Subscription-based moviegoing, by keeping the cost of tickets “out of sight, out of mind” through a member’s subscription rewards, we believe there is increased likelihood for subscribers to freely spend their money on concessions, helping to increase spend-per-head with each visit.
New Member Experience
Along with the new Subscriptions module, we’re bringing a brand-new member experience with a new Subscriptions Portal to keep your audience even more engaged. This gives all your members (including non-subscribers) a one-stop spot to manage their information, view upcoming bookings, and see the rewards of their subscription tier.
With a new sign-up flow to encourage conversion, you’ll be all set!
Adoption Made Veezi
Available along with Subscriptions is an easy conversion wizard (the software kind! Unfortunately, Gandalf didn’t write us back...) to guide you through converting your existing Loyalty setup into the Subscriptions format. Don’t worry, your existing Loyalty members will stay just as they are, but be presented with the opportunity to convert over to new Subscription tiers when their current membership expires.
Self-service F&B
Following Subscriptions, we have another hot in-demand area of interest on the horizon to further increase your spend-per-head: Self-Service Food & Beverage.
With our plans for self-service F&B, we’re creating a concessions website built-into V-Tix that will not only provide your customers with the ability to purchase concessions during their checkout flow online, but to transform the experience on arrival with counter pickup for food and beverages. Order online, pick-up at the counter. Easy as that!
Stay tuned for more to come with self-service F&B!
What’s Next?
Much like the year’s film slate, while the big tentpole releases are exciting, they’re not the only thing coming out. Here’s a taste of some other releases we have planned:
Mailchimp Integration
Our Mailchimp Integration released right at the end of 2022. This is an enhancement to our existing Mailing List created via V-Tix, which allows you to sync that list to the popular marketing tool Mailchimp. The integration syncs your mailing list from Veezi to Mailchimp’s database, so customers who subscribe or unsubscribe will automatically update in Mailchimp.
V-Tix Promo Codes
Soon you will be able to set up redeemable promotion codes in V-Tix, offering discounts on tickets or packages to help drive online ordering. With the ability to send these promotional codes via marketing campaigns with existing mailing list subscribers, you’ll be able to create even more effective email campaigns, and use promotions to enhance your social media campaigns.
V-Tix Refunding orders at POS
Processing refunds in a busy box office can be a mission, but we're making the process for refunding V-Tix orders easier, enabling you to process the refund entirely from POS.
For those who use Windcave for both V-Tix and POS, you’ll be able to refund transactions for both Veezi and your customers’ cards all in one place!
Zendesk Support
We pride ourselves on providing the best support we can, and giving you the best ways to find the support you need; whether by emailing our team, raising a ticket in Veezi’s software, or calling at 3am — we’re always there to help.
In 2023, we’re also launching a new Veezi Help Centre integrated with Zendesk. There, you’ll be able to use live chat for support, create tickets, read help documentation, and find FAQs and recent release notes whenever you need them.
Film Programming
Film Programming is becoming more efficient. With an already improved color palette and UI, we’ll be making your ability to view programming even clearer, as well as adding new features such as the (much-requested) addition of drag-and-drop programming!
Film Programming has a number of improvements on the way that will make cross-site programming more efficient.
Keeping Up With Veezicize
We previewed all this and more for 2023 in our global edition of Veezicize—our webinar series where we bring you the latest and greatest hits from the Veezi team, answer questions you may have, and as always, have fun doing it!
If you’re interested in hearing more about what Veezi is up to in 2023 and want to know when the next Veezicize instalment is coming, keep an eye on our Veezicize page! We look forward to seeing you at our next Veezicize session!
