FAQs about VEEZI

These questions and answers are organised into topics and you can browse through them for quick answers to your quesions. We also offer unlimited email support for customers and trial users - just complete the form in the left hand menu to contact the support team and we will send you an answer as quickly as possible. Bear in mind the time zone difference between us - and you. It might not be until the next business day before we get back to you.

If you have any feedback for us at all, including suggestions (That are always welcome) for how we could make Veezi better  - we would love to hear from you. Please send any feedback using the simple form - also in the left hand menu.   

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Can someone help me set up Veezi for my cinema?

Veezi has been designed so that this process is as easy as possible for you to work through. There is help and guidance contained in each step you go through in Veezi. If you have any questions at any step of the way, you have unlimited support via email. Just ask the question and we will help you.

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Is there a way I can test my Internet connection to see if it is fast enough for Veezi?

Yes. Make sure you are connected to the Internet via the connection you wish to test and then use your browser to navigate to the following two tests - www.speedtest.net  and www.pingtest.net for each, clip and paste the results into an email to us at support@veezi.com and we will respond with an answer as soon as we can.

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Can I use Veezi in different time zones?

Yes. Within your Veezi account you can set the time zone for each site you have separately.

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What should I do if I have issues accessing Veezi?

Check our status page for any system updates, if there are no relevant updates then contact our support team. 

Related FAQ Categories: Support